Privacy Policy

Last updated: May 3, 2018

This Privacy Policy applies to www.game-leap.com, www.gameleap.com, and all existing subdomains, owned and operated by GameLeap, LTD (“GameLeap”, “We”, “Us”). This Privacy Policy describes how GameLeap collects and uses the personal information you provide. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. The use of information collected through our service shall be limited to the purpose of providing the service for which you have engaged GameLeap.

Collection of your Personal Information

  • We value your trust. In order to honor that trust, GameLeap adheres to ethical standards in gathering, using, and safeguarding any information you provide.
  • Information you provide - We will ask you when we need information that personally identifies you or allows us to contact you ("personal information"). For example, when you register for our service, we will need your contact information, namely - your email. When you provide payment information for a subscription, we will need additional credit card information for billing. We will retain your name and email address in a user profile.
  • Logging information - As is true of most websites, we gather site-visitation data automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system and date/timestamp data
  • Communications - When you communicate with GameLeap, through email or other means, we may retain copies or transcripts. These will be used for such things as responses to your inquiries or ways to improve the quality of our products.

How we use your Personal Information and Non-identifiable Data

  • Personal Information - GameLeap uses the personal information you provide in a manner that is consistent with this Privacy Policy. We use your personal information solely to provide our services to you. We also use your personal information together with other personally non-identifiable data to help us better understand our users and to improve the content and functionality of the site. In order to create an account with our site, we only require you to provide your email address and a password. Additionally, you have the ability to provide additional personal information to complete a profile within our platform. We will only use your profile information to personalize and improve your experience with our platform.
  • Non-identifiable Data - We use our log files to analyze trends, to administer the site, to track users' movements around the site, and to gather demographic information about our user base as a whole.

Security of Your Information

  • We store your information in encrypted databases, on servers with limited access, isolated in a VPC (Virtual Private Cloud). The server environments receive regular security updates and patches and are always kept up to date with the latest software.
  • Personal Information - The security of your personal information is important to us. We take every measure possible to protect your information against unauthorized access or disclosure. Your username and email are restricted to employees of GameLeap who are bound by confidentiality obligations and non-disclosure agreements. When you enter sensitive information (such as a credit card number) on our registration forms, your information is sent over an authenticated and encrypted connection using the Secure Socket Layer (SSL). We store your personal information only on servers with limited access that are located in controlled facilities, and use a variety of technologies and procedures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration and destruction. Nonetheless, no communication via the Internet can ever be 100% secure. Accordingly, you are advised to use caution and discretion when determining what personal information to disclose to us via the site. Cookies which contain parts of your Personal Information are hashed and are only accessible on the .gameleap.com/.game-leap.com domains. Moreover, these cookies are only sent over HTTPS (using the SSL), so they are not subject to man-in-the-middle (MITM) attacks.
  • Billing Information - We rely on trusted third party companies to enable payments for our service. The payment providers we work with are Stripe, Braintree and PayPal. When collecting your payment information, we follow the guidelines and best practices, as developed by these payment gateway providers. We never store your complete billing information on our own servers. The only billing information we store is non-sensitive and is used for auditing purposes. We are a PCI Compliant merchant, which means that we meet the security standard for organizations that handle branded credit card payments. In other words, we are certified and recognized as a secure merchant.

Disclosure of your Personal Information

  • We consider your personal information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your personal information with certain third parties, as set forth below:
  • Business Transfers Should GameLeap ever merge with, acquire, or be sold to another company, you will be notified prior to your personal information being transferred and subjected to a different Privacy Policy.
  • Third parties (payments) - We rely on third party companies to perform certain business-related functions. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function. For instance, we use several outside credit card companies to bill you for the good and services, as offered through GameLeap. These companies are not permitted to use any personal information that we share with them for any other purpose, aside from providing the services to us.
  • Third parties (analytics) - We use Google Analytics ('GA') to help us with analyzing traffic entering/exiting and navigating our platforms. The data that we disclose with GA is anonymous and does not contain any direct or pseudonymous identifiers linking to your profile.
  • Legal requirements In certain situations, GameLeap may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or similar legal process served on our site. We will take reasonable steps to ensure that we only collect that personal data that is relevant for the purposes for which it is to be used. Furthermore, we will not process your personal information in a way that is incompatible with these purposes.

Control of your Personal Information

  • When you register, or otherwise give us personal information, our site will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated in this privacy policy. We will also give you the ability to opt out before we disclose your personal information to a third party or use your personal information for purposes that are fundamentally different than the purpose for which it was originally created. You may sign-up to receive newsletter or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or at your member profile on our website or by contacting us at support@game-leap.com.

Access to your Personal Information

  • Upon request, GameLeap will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at support@game-leap.com.
  • We will provide you with the means to ensure that your personal information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our site. We will even allow you to completely delete your profile along with all personal information associated with that profile, although this option may significantly degrade your experience with our platform. If you wish to make this request, please contact us at support@game-leap.com. We will respond to your request within a reasonable timeframe. If you would like view your personal information that we hold at any time, you may access your profile from our website.
  • We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Use of Cookies

  • A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We and our partners listed in Disclosure of your Personal Information use cookies or similar technologies to make our site easier to use. We link some of your personal information (email address and username) we store in cookies, in order to make your experience on out platform better. See Security of Your Information to understand how we protect your Personal Information in the context of Cookies.
  • Users can control the use of cookies at the individual browser level. If you reject cookies, you will not be able to access our site.
  • To better understand when GameLeap uses cookies and what cookies exactly, please refer to our Cookie Policy.

Anti-Spam Policy/Opt-out Choice

  • We are committed to providing users of this site with the choice to receive or not receive marketing-related e-mails and/or communications from us. We only send commercial e-mails to registered users, subscribers and affiliates with relationships with GameLeap and its team. We offer e-mail recipients the opportunity to opt-out of further communications in every commercial e-mail. If you would like to opt-out of receiving further communications, please follow the directions in the e-mail received or contact us via email to support@game-leap.com.
  • Please note that we may not include the opt-out information in e-mails that are transactional in nature and are not marketing communications (i.e., e-mails concerning your order, the website's Terms and Conditions of Use, etc.). If you have questions or concerns regarding a non-commercial e-mail, please contact us.

Enforcement and Dispute Resolution

  • We will conduct compliance audits of our relevant privacy practices to verify compliance with this policy.
  • Any GameLeap employee that we determine has acted in violation of this Privacy Policy will be subject to disciplinary action up to and including termination of employment. Any questions or concerns regarding our use or disclosure of Personal Data should be addressed to Customer Support at the address given below. We will investigate and attempt to resolve any complaints and disputes regarding the use and disclosure of Personal Data in accordance with the provisions of this policy.

Contact Information

  • Questions or comments regarding this policy should be submitted to GameLeap by email to support@game-leap.com.

Changes

  • As we evolve, our Privacy Policy will need to evolve as well to cover new situations. To ensure that you're kept informed of changes, check this document periodically, as we will update the date at the top of the document any time we make a material change. GameLeap will notify you (but is not obligated to) of any significant changes made to this document. Your continued use of the site after any such changes constitutes your acceptance of the new Privacy Policy. If you do not agree to abide by these or any future version of the Privacy Policy, you do not have permission to use or access (or continue to use or access) our site.

Cookie Disclaimer

GameLeap uses cookies to help deliver its services and for performance purposes. Cookies of third parties are anonymous and do not contain personal data. By continuing your browsing after being presented with the cookie information, you consent to the use of cookies.